National advice and local information on Coronavirus

Large numbers of Oxfordshire County Council and Cherwell District staff are working from home in line with the Government’s strategy on Coronavirus.

The council will await guidance from Government on how formal council meetings could be managed online before making further decisions on how these should proceed.

Critical frontline services such as fire and rescue, waste collections, highways and adults and children’s social care will continue to operate.

Advice from Government, the NHS and Public Health England

Here is the latest stay at home advice from central government and information on how to protect yourself.

It is also useful to monitor Public Health England's website for news and updates. You can also monitor their updates on Twitter

Information about county council services will also be posted here in due course.

Schools, childcare and early years

Many schools, early care and childcare settings, are closed until further notice, but some will be open for children of key workers and vulnerable children.

  • Details of schools unable to provide for children of key workers and vulnerable children are here (regularly updated).
  • If you need help to find a school place for a key worker child or vulnerable child, email Schoolplaceavailability@oxfordshire.gov.uk
  • Details of open early year providers are here. If you’re having difficulty finding a suitable place, call 01865 323332 or email fis.enquiries@oxfordshire.gov.uk . 
  • If you are an early years and childcare provider, here is information and advice.
  • Government helpline to answer education-related questions about COVID-19: 0800 046 8687 or email: DfE.coronavirushelpline@education.gov.uk (Mon-Fri 8am-6pm. Weekends 10am-4pm).
  • The latest guidance for education settings is available on GOV.UK.
  • Advice for Ofsted-registered childcare provider, including childminders, nurseries and wraparound childcare and clubs (before-and after-school and holiday care) here.
  • Guidance for meeting needs of children and young people with Special Educational Needs and Disabilities (SEND) available from government here.


Libraries in Oxfordshire are closed until further notice. All loans will be extended during this period - people will not incur any fines or hire charges.

Other council services

For important information on many services including the Coroner, residents parking permits, The Oxfordshire Museum and The History Centre, school transfers, the Oxfordshire Music Service and fire training courses visit here

All our district registration offices are now closed. The Oxford Register Office remains open for death and still-birth registrations only; All attendance at the office is strictly by appointment only. For more information, visit here

The council has made a decision to allow the use of a concessionary bus pass 24/7 during the period of uncertainty with the Coronavirus. This is a temporary arrangement which will allow older and disabled people to travel before 9.00am to access shops and essential services. Visit here.

Household Waste & Recycling Centres

Following the government guidance on staying at home, all household waste recycling centres are now closed until further notice. This will be kept under review and we will work to reopen these facilities as soon as we are able to do so. Please check online for materials that can be recycled in your kerbside bins: www.oxfordshire.gov.uk/wastewizard.

For up to date information on kerbside collections, please see your local district or city council website.

What to do with your waste

If anyone in your household has or is suspected to have Coronavirus, all personal waste (such as used tissues) and disposable cleaning cloths should be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

It is believed that the virus is unable to survive outside of the body for more than 72 hours. Storing any infected waste for that length of time before collection helps to protect others, including the waste collection crew.

Recycling, food and green waste can be placed in the correct bin as normal, no special arrangements are needed. If you are unsure what bin to put items in please check the waste wizard www.oxfordshire.gov.uk/wastewizard

Please check with your district council for up to date information about waste collections.

Fire & Rescue Service

Oxfordshire County Council’s Fire and Rescue Service has been working hard to ensure its staff and the communities remain safe during the current difficult time.

Chief Fire Officer, Rob MacDougall, said: “I would like to reassure the public that we are continuing to provide critical frontline services ensuring that we have firefighters and fire appliances available to attend emergency incidents.”

The service has made the decision to postpone some community focused public facing services; this is with the view to limit non-essential contact as per government guidance. These decisions will help keep our firefighters fit and healthy to respond to emergencies.

During this time and following government advice we are aware that people are spending more time than usual at home. Please take the time to read fire safety advice in the home tips here.

Scam awareness

Be on your guard against criminals and scammers exploiting the coronavirus situation. Details here.

News from other agencies in Oxfordshire


Along with Oxfordshire's district councils and city council , the county council fully endorses the initiatives led by the local voluntary and community sector. You can find information on what support is available in your local area by visiting Oxfordshire All In or, if you live in Oxford City, Oxford Together.

If you can or are already offering support in your local area, please add your details to the Oxfordshire All In Response Map by completing this online form This helps other residents know what support is nearby.

If you are able and would like to help local residents near you, there are a number of volunteering opportunities across the county. Find an initiative near you via Oxfordshire All In or if you would like to volunteer in Oxford City, please complete this form via Oxford Together. 

The most vulnerable

Local authorities across Oxfordshire have worked with the local Voluntary and Community Sector, to develop a simple point of contact for those who have been told by government that they have been identified as extremely vulnerable, and who have no support network and would otherwise be completely isolated. Learn more here

Park & Rides and key worker parking information

More information on park and rides and parking for key workers is available here 

Advice for businesses

Advice for business can be found from several sources including: 

  • The Oxfordshire Local Economic Partnership OXLEP
  • Central Government with a range of business support measures that can be explored here
  • There is  a tax helpline for businesses affected by Coronavirus 
  • The Government has also put together a frequently asked questions document for businesses
  • Information for the county council's contracted suppliers can be found here


Guidance below for self-isolation and social distancing into the following languages: Arabic, French, Mandarin, Cantonese, Polish and Welsh: