Oxfordshire's adult social care satisfaction outstrips national averages

People in Oxfordshire who use social care services are more satisfied with the services they receive than elsewhere in England, according to survey results.

NHS Digital has today published results of its annual survey which says that 67 per cent of service users are extremely or very satisfied with services compared to a national average of 64 per cent.

A total of 90 per cent of services users in Oxfordshire say they are satisfied.

The news comes in addition to information published earlier this year by the Department of Health in its Adult Social Care outcomes framework for 2014-15.

Oxfordshire County Council was ranked in the top six local authorities in England for delivering good outcomes for service users of adult social care and for informal carers.

The county council was ranked sixth out of 152 upper-tier authorities - which included all of England’s county councils, Metropolitan councils, and Unitary councils.

Meanwhile in children’s social care only a quarter of councils – including Oxfordshire – have passed Ofsted’s new harder inspection test for children’s social services, according to the watchdog’s annual report, published in the Summer. The remaining three-quarters were found to be ‘inadequate’ or ‘requiring improvement’.

Tireless work

Councillor Judith Heathcoat, Oxfordshire County Council’s Cabinet Member for Social and Community Services said: “This latest survey is the latest in a number of indicators that show social care in Oxfordshire compares very well to general standards elsewhere in the country.

“Our staff work tirelessly to make sure vulnerable people receive the right level of support. It is a pleasure to be able to inform the people of Oxfordshire that their adult social care services are is not only in very good hands but also among the best on offer in the whole of England.

“It is also good to be able to inform our own staff and those of care providers throughout the county that their hard work and dedication has not gone unnoticed.”