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Oxford,
08
August
2017
|
09:42
Europe/London

Nine out of 10 receive “outstanding” or “good” adult social care services

Older people and those with learning disabilities in Oxfordshire receive better services from their providers than the national average across England.

Of the 21,200 social care organisations/settings (care homes and home care) in England, 202 are in Oxfordshire.

The Care Quality Commission regularly inspects all these care settings across the country and has four ratings:

· Outstanding – the service is performing exceptionally well

· Good – the service is performing well and meeting CQC’s expectations

· Requires improvement – the service isn’t performing as well as it should and has been told how it must improve.

· Inadequate – the service is performing badly and action has been taken against the person/organisation running it.

More than nine out of 10 of the 4,461 people who receive services from providers, receive them from providers rated “Outstanding” or “Good”. Meanwhile a total of 88 per cent (189) of Oxfordshire’s 202 care providers are rated either “outstanding” or “good” compared to 80 per cent of national providers.

Councillor Lawrie Stratford, Oxfordshire County Council’s Cabinet Member for Adult Social Care, said: “It’s great news that more than nine out of ten people are receiving services from an outstanding or a good provider.

“Combined with the figures and comparisons with national statistics for the rating of individual care providers we can now say with certainty that adults in receipt of care from private sector agencies in Oxfordshire on average receive a better service than people elsewhere in England.

“The county council has played its part in that in its capacity as the local safeguarding authority working in partnership with the CQC. However the real credit must go to the care providers themselves who have made such improvements. I congratulate them and hope to see further improvements in coming weeks and months.

Eddy McDowall, Chief Executive at Oxfordshire Association of Care Providers said: “Delivering care in the current climate is a huge challenge. For Oxfordshire to be above the national average is a cause to celebrate the essential services they provide every day, and we congratulate home owners and staff.”

Nine out of 10 receive “outstanding” or “good” adult social care services

Older people and those with learning disabilities in Oxfordshire receive better services from their providers than the national average across England.

Of the 21,200 social care organisations/settings (care homes and home care) in England, 202 are in Oxfordshire.

The Care Quality Commission regularly inspects all these care settings across the country and has four ratings:

· Outstanding – the service is performing exceptionally well

· Good – the service is performing well and meeting CQC’s expectations

· Requires improvement – the service isn’t performing as well as it should and has been told how it must improve.

· Inadequate – the service is performing badly and action has been taken against the person/organisation running it.

More than nine out of 10 of the 4,461 people who receive services from providers, receive them from providers rated “Outstanding” or “Good”. Meanwhile a total of 88 per cent (189) of Oxfordshire’s 202 care providers are rated either “outstanding” or “good” compared to 80 per cent of national providers.

Councillor Lawrie Stratford, Oxfordshire County Council’s Cabinet Member for Adult Social Care, said: “It’s great news that more than nine out of ten people are receiving services from an outstanding or a good provider.

“Combined with the figures and comparisons with national statistics for the rating of individual care providers we can now say with certainty that adults in receipt of care from private sector agencies in Oxfordshire on average receive a better service than people elsewhere in England.

“The county council has played its part in that in its capacity as the local safeguarding authority working in partnership with the CQC. However the real credit must go to the care providers themselves who have made such improvements. I congratulate them and hope to see further improvements in coming weeks and months.

Eddy McDowall, Chief Executive at Oxfordshire Association of Care Providers said: “Delivering care in the current climate is a huge challenge. For Oxfordshire to be above the national average is a cause to celebrate the essential services they provide every day, and we congratulate home owners and staff.”

Stowford House near Shippon in Abingdon had previously been rated inadequate by CQC but is now rated “Good” in three of the five key areas inspected.

Arnon Rubinstein Managing Director of St Cloud Care who run Stowford House care home, said: ““The staff and management of Stowford House Care Home, which is based in Abingdon, are thankful for the support and guidance provided by Oxfordshire County Council’s adult social care team, specifically the safeguarding team, that has helped the home improve its CQC rating this year.

“The report indicates all the hard work done and the great teamwork achieved at the home of which we are very proud.”

Notes to editors

A table summarising the full comparison with national and local care settings is below.

 

Outstanding

Good

Requires improvement

Inadequate

Oxfordshire

3% (6)

85% (172)

11% (23)

0% (1)

National

2% (357)

78% (16,596)

19% (3948)

1% (301)

There is no equivalent indicator as regards individual people.

People

No

%

Outstanding

141

3.2%

Good

3920

87.9%

Requires Improvement

399

8.9%

Inadequate

1

0.0%

Grand Total

4461

100.0%

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